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Category Archive

The Voice of the Customer Review Marketing

Review Promotion: 4 Ways to Showcase Your Online Reviews

Garrett SussmanJune 7, 2016Client Acquisition, Customer Reviews, Review Marketing, TestimonialsLeave a Comment

Review Promotion

How we display online reviews to our audience can help us get new customers, review promotion is an essential tool to make sure your business stands out.Read More…

Google Changes Its Syntax for Review URLs on Mobile

Garrett SussmanJune 2, 2016Customer Reviews, Product Features, Review MarketingLeave a Comment

Google Changes Its Syntax for Review URLs on Mobile

Ever the changing target, Google mobile reviews URLs have changed again. But don’t worry! Grade.us has a Google Review Link generating solution.Read More…

Get More Reviews: How to Craft a Review Management Strategy for Your Clients

Garrett SussmanMay 31, 2016Customer Reviews, Local Marketing, Review MarketingLeave a Comment

Get More Reviews: How to Craft a Review Management Strategy for Your Clients

To see the fruits of our review management strategy, we need to build our digital spider web with well thought out planning and execution. Read More…

Hug Your (Online Review) Haters: Tips From Jay Baer’s Best Selling Book

Garrett SussmanMay 17, 2016Customer Behavior, Customer Psychology, Customer Reviews, Customer Service, Review MarketingLeave a Comment

Hug Your Online Review Haters

Jay Baer has written one of the most important and useful books on customer service for our current age. In this post, I’ll give you a quick take on Baer’s customer service insights and axioms that make Hug Your Haters a must-read. Read More…

9 Customer Service Hacks to Win Rave Reviews

Garrett SussmanMay 2, 2016Customer Service, Review Marketing, Small Business Marketing, Word-of-mouthLeave a Comment

9 Customer Service Hacks to Win Rave Reviews

Customer service is a major differentiating factor for businesses. Here are 9 Customer Service hacks to stand out from competitors.Read More…

Is Your Small Business Ready for Voice Search?

Garrett SussmanApril 25, 2016Customer Behavior, Local Marketing, Review Marketing, SEO, Small Business MarketingLeave a Comment

Is your small business ready for voice search?

Paradigms are changing with the proliferation of voice search. As a business, optimizing for Voice Search is a great way to stay ahead of competitors.Read More…

3 Ways to Inject Reviews into Your Google AdWords Extensions

Garrett SussmanApril 19, 2016Advertising, Customer Reviews, PPC, Review Marketing, Small Business MarketingLeave a Comment

3 Ways to Inject Reviews Into Your Google AdWords Extensions

There are 3 types of extensions that allow you to use online reviews in your Google AdWords Extensions to increase ad real estate, social proof, and CTR.Read More…

Online Review Incentives: Smart Marketing or Asking for Trouble?

Garrett SussmanApril 12, 2016Customer Reviews, Fake Reviews, Reputation Management, Review Marketing, Small Business Marketing1 Comment

Growing up, you’re taught to look both ways before crossing the street. What does jaywalking have to do with incentivizing online reviews, you ask? Read More…

How to Onboard Clients for Review Management and Marketing

Garrett SussmanApril 5, 2016Client Acquisition, Client Oboarding, Customer Service, Reputation Management, Review Marketing, SEO4 Comments

Client onboarding for review marketing management, with citations and review site listings, is a lot like cleaning out a messy garage. Read More…

Martin Shervington of PlusYourBusiness Interviews Jon Hall: Reviews and Reputation Management

Garrett SussmanMarch 24, 2016Customer Reviews, Interview, Reputation Management, Review Marketing, YelpLeave a Comment

Martin Shervington of PlusYourBusiness interviewed Grade.us founder, Jon Hall about the current landscape of reputation management and reviews. Read More…

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Recent Posts

  • Introducing the New Grade.us Review Funnel Landing Page and Navigation Re-Design February 19, 2019
  • Social Selling, Pricing Your Services, and Coming to Grips With Imposter Syndrome February 18, 2019
  • Agency Perspective: How to Choose Your Agency’s Service Offerings February 14, 2019
  • Optimizing The Local Small Business Sales Funnel February 12, 2019
  • 10 Incentives You Can Give Your Employees For Requesting Reviews February 11, 2019

Recent Posts

  • Introducing the New Grade.us Review Funnel Landing Page and Navigation Re-Design
  • Social Selling, Pricing Your Services, and Coming to Grips With Imposter Syndrome
  • Agency Perspective: How to Choose Your Agency’s Service Offerings
  • Optimizing The Local Small Business Sales Funnel
  • 10 Incentives You Can Give Your Employees For Requesting Reviews
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