The local search industry’s guide to review management. Check out our top expert interviews, marketing agency insights, local SEO suggestions, and review management strategy and tactics. Practical and tactical for your local business.
It’s the worst-case scenario. Several customers have just written negative reviews about your business. You’ve worked hard to provide them with exceptional service. It seemed
They have a 1.5 rating. This isn’t an individual review from a mean-spirited customer — these are aggregate reviews. Their poor rating isn’t due to
Review management is a crowded space. Your agency needs to stand out and build value to win new clients. But agency lead generation and client
Is it possible? Can your online reviews really generate 108 percent more revenue for your business? Research from Womply says yes — “businesses with more
Eighty-four percent of companies use spreadsheets. According to Forrester, the majority of companies surveyed rely on spreadsheets as an essential part of their business. According
Updated 2/23/2022 The Federal Trade Commission recently sent out updated guidelines and principles for businesses, marketers and review management platforms, such as Grade.us. We want