Review Management Blog by Grade.us

Negative reviews, left by unhappy customers, present serious problems for almost every business. Sometimes you need a template to help guide your response.

Learn how to optimize your Yelp listing, provide quality responses to Yelp reviews, and decide which advertising options are best for your local business.

Online reputation management (ORM) has evolved into an essential necessity of digital marketing. Any business with an online presence needs to actively manage their online reviews. With many businesses adjusting to the new normal, your online reviews can highlight your customers’ current expectations of you, but also support you as

Learn how to optimize your Yelp listing, provide quality responses to Yelp reviews, and decide which advertising options are best for your local business.

Yelpers can be tough, but they also have an amazing sense of humor. Their funny Yelp reviews are a wonderful source of information that shows you how to improve your business for the better. These reviews are great because they’re hilarious, clever, and still packed with helpful tidbits you can

What’s the easiest way to reach every neighborhood in your area?  You use the hyper-local platform Nextdoor.  Research shows Nextdoor is available in all neighborhoods in America. Their platform has 27 million active monthly users, and they’ve defined more than 236,000 neighborhoods, which means there’s a very good chance they

Learn how you can optimize your Google My Business listing, take advantage of all the great local business features, and get google reviews in this ultimate guide.

When it comes to local, Google My Business (GMB) needs no introduction. Google My Business is the primary digital marketing channel for local businesses (and trust us, Google reviews matter to local businesses). There’s no dispute. In fact, Mike Blumenthal of GatherUp was prescient when he said that “Google is

You can use numerous marketing channels to attract customers to your local business or that of a client. As a business owner, or an agency supporting customer acquisition efforts for a local business, your goal is to identify and utilize the most effective marketing channel. This guide will look at

If your business is positioned around micro moments, customer reviews should be positioned around your business. Impulse buyers need to see your reviews.