Review Management Blog by Grade.us

Buying reputation management software for your business is like purchasing a moat for your castle and party confetti at the same time. When you’ve invested in review management, on the one hand, you’re deciding to proactively generate reviews from your customers to drive loyalty, celebrate your happiest evangelists, and create

You’ve just received a negative review on Google. Or maybe, you’ve just decided to focus on improving your digital reputation and discovered some critical reviews of your business. Either way, a negative review on Google is a problem you need to address. The consequences of negative reviews can be devastating

Updated: 5/19/2020 Online reputation management (ORM) has evolved into an essential necessity of digital marketing. Any business with an online presence needs to actively manage their online reviews. With many businesses adjusting to the new normal, your online reviews can highlight your customers’ current expectations of you, but also support

Updated 5/12/2020: 9 more cold pitch email templates for local marketing Do cold pitch email templates work, specifically for small businesses that need local marketing services? The cold SEO sales pitch still has value. It doesn’t always seem that way due to the amount of spam each of us receives

Our routine has been interrupted. In a few short weeks, life has changed dramatically for people all over the world. There’s a general feeling of uneasiness as we all work together to defeat our pandemic. Your customers are looking for support and information. This is Google can act as the

“How do I know you can do what you say?”  Your prospective clients have questions about your review management services. They’re looking for an answer to the question lurking in the back of their minds. Most competitors believe they’re looking for proof. So, they create a review management case study

What are the consequences of requesting reviews? Is it a bad idea to request reviews during a crisis or stressful event? The depends on your goals, the culture of your business, and your customer’s expectations overall. If you choose to request reviews, it also depends on your approach. We’ll tackle

Are customers still writing reviews during the pandemic? It’s a reasonable question to ask. The immediate assumption many have is that customers aren’t at all focused on reviews right now. They’re focused on isolation, on social distancing, and staying safe.  Is this true? As you’ll soon see in a minute,

We’re all in isolation, but that doesn’t mean you can’t help your local community. We’ve been asked by our governments to follow social distancing guidelines.  While it’s something many of us are already following, it’s difficult to know how we can go about helping others during this self-quarantine period. We’re

Right now, every business is adapting. Some industries have been impacted more than others, but almost everyone with a local business has had their government require them to adjust their hours, their customer interaction, or shut down their locations altogether. Most businesses are looking for ways to connect with their