Review Management Blog by Grade.us

When it comes to the restaurant industry, where do Zomato reviews appear in importance? Can restaurants use review management to boost their traffic with this essential review site? Restaurant traffic is down.  And it’s continuing to fall. Research from Black Box Intelligence shows consumer foot traffic has been steadily declining

If you’re running an assisted living center, word of mouth referrals, search engine visibility and online reviews are essential to driving new guests. You can imaging that an elderly care review site like Caring.com can aid you in developing a great reputation. If you focus on building out your listing

Why are HomeAdvisor reviews so critical to attracting leads in the home services industry? A Gallup poll found only 29% of consumers believed building contractors had “high or very high” honesty and ethics. Is this perception the truth for the vast majority of the industry? Of course not. Much of

Updated 7/14/2020 Reputation is an evaluation. It’s the collective beliefs people have about your organization and it’s significant because it shapes your organization’s identity. Your reputation is the tool customers, employees, and the market use to evaluate tangible and intangible qualities like value, trustworthiness, or value.   The better your organization

If you’re a business owner, you will undoubtedly understand the importance of customer reviews. Reviews tell other prospective customers what they can expect from your business – good or bad. It’s no exaggeration to say that reviews can make or break a business.  But did you know that reviews can

Healthgrades is a sleeping giant. Half of all Americans who see a doctor this year will visit Healthgrades. They’re the number one platform for patient-doctor connections. This is significant when you realize they have a large number of competitors — many with deep pockets. How do they retain their #1

Customers love SMS marketing.  Research from DotDigital shows SMS marketing boasts a 98% open rate; 90% of these messages are read in three minutes. Even more interesting is the fact that 50%  of US Consumers receiving branded SMS messages go on to make direct purchases. It’s the only channel that

Updated 6/23/20 Designing a review management services page is a challenging endeavor for most marketing agencies. The terms ‘Reputation Management’ and ‘Review Management’ are often used interchangeably.  Here’s where things get tricky. Whether you’re offering local SEO, web design, social media management, or reputation management, you need to speak the

You’ve built a fantastic service. Most of your customers are happy. Naturally, you’d like to spread the word. The obvious question is, how? How do you acquire online reviews at scale? The simple answer? Review request scripts. At some point, you’ll need to rely on your team. Your employees will

Reputation management is critical for blue-chip tech companies and local bakeries alike. If you’re an agency offering a reputation management service, you recognize this fact. Luckily, so do a great many business owners and executives, which is why many firms are interested in working with agencies that understand how to