Healthcare has changed forever. A recent survey found that 95% of Americans (and 97% of Millennials) find online ratings and reviews to be reliable. Additionally, 70% of respondents stated these…
Research says 70% of customers will leave a review for your business if asked. This is great news, but it's also a challenge. If you're like most people, you're probably…
Last week, we had a fantastic webinar with Veronica and Ellie from our sister company, Traject's social media management software Sendible. In our webinar, we shared a variety of really…
Is your local business optimized for near me searches?Near me searches have exploded in popularity. More searchers rely on these location-specific queries than ever before. If you have a local…
You've just won the contract. Your new review management client has signed on for a 30 or 60-day pilot.At this point, your clients may be interested in a month-to-month arrangement while…
Local SEO is the process of enhancing the visibility of businesses in local online searches. Think of local SEO as organic SEO with a local geographic quotient. Below are four…
Your Facebook business page gives you instant access to 2.7 billion people. That's 35% of the people on planet Earth. Facebook is an indispensable part of marketing for many businesses…
Should you buy Google reviews? Unfortunately, the trend is on the rise. Almost 82% of consumers have read a fake online review in the last year. According to research, 92%…
Negative reviews, left by unhappy customers, present serious problems for almost every business. Sometimes you need a template to help guide your response.
Online reputation management (ORM) has evolved into an essential necessity of digital marketing. Any business with an online presence needs to actively manage their online reviews. With many businesses adjusting…