These industry review response templates can recover unhappy customers, but also show potential customers how you’ll take care of them, if things go wrong. Read More…
6 Email Marketing Campaigns You Should Use to Improve Your Reviews
6 strategies for beefing up your business reviews via email marketing campaigns. Small tweaks to review-specific messages, these tactics are fair game. Read More…
The Ultimate Multi-Location Business Review Management Strategy
A multi-location review management strategy is going to have different goals, processes, and people in charge when compared to a single location business. Read More…
Introducing the New Grade.us Review Funnel Landing Page and Navigation Re-Design
Introducing our new navigation and review funnel landing page with a more modern design, that matches the sophistication of our customers. Read More…
How To Perform a Review Management Audit
A review management audit gives you actionable data & a set of guidelines to boost the number of leads, sales & customers you attract for your business. Read More…
Word-of-Mouth: How Agencies Add More Value to Review Management
Word-of-mouth and review management go hand-in-hand. In this interview, Daniel Lemin, author of Talk Triggers, discusses how agencies can get involved. Read More…
How To Create a Review Request Incentive Program For Your Employees
Review request incentive programs should be built around your employees giving style. These 4 different structures will appeal to your team and their needs. Read More…
Combatting Spam, GMB Optimization and Review Management
Combatting spam on Google My Business is essential to your local search strategy. Ben Fisher of Steady Demand discusses why combatting spam matters. Read More…
30 Review Request Text Templates To Get Google Reviews
Asking for a google review by using text templates is a great way to build your reputation. Customers are happy to write you a review if you ask via text. Read More…
The Agency’s Customer Support Review Management Training Handbook for Clients
Your client’s support team is the front line of your client’s business. Yet many businesses fail to train their support staff to ask for reviews. Read More…