How To Deal With Negative Reviews On Google
You’ve just received a negative review on Google. Or maybe, you’ve just decided to focus on improving your digital reputation and discovered some critical reviews of your business. Either way,…
The Ultimate 2020 Review Management Checklist
Updated: 5/19/2020Online reputation management (ORM) has evolved into an essential necessity of digital marketing. Any business with an online presence needs to actively manage their online reviews. With many businesses…
Use Google My Business To Communicate With Your Customers During the Pandemic
Our routine has been interrupted. In a few short weeks, life has changed dramatically for people all over the world. There's a general feeling of uneasiness as we all work…
How to Create a Review Management Case Study For Your Agency
"How do I know you can do what you say?" Your prospective clients have questions about your review management services. They're looking for an answer to the question lurking in the…
Should You Pause Your Review Generation Strategies During the Pandemic?
What are the consequences of requesting reviews? Is it a bad idea to request reviews during a crisis or stressful event? The depends on your goals, the culture of your…
Have People Stopped Writing Reviews During the Pandemic?
Are customers still writing reviews during the pandemic? It's a reasonable question to ask. The immediate assumption many have is that customers aren't at all focused on reviews right now.…
How Can You Help Your Local Community When You’re Social Distancing?
We're all in isolation, but that doesn't mean you can't help your local community. We've been asked by our governments to follow social distancing guidelines. While it's something many of…
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How To Update Your Review Funnel and Review Request Emails with COVID-19 Sensitive Copy [Templates Included]
Right now, every business is adapting. Some industries have been impacted more than others, but almost everyone with a local business has had their government require them to adjust their…
Are Reviews More or Less Important During the COVID-19 Pandemic?
Are reviews important? Yes. Are they more important as local businesses are shuttered across the world and marketers are having to be creative in how they keep their businesses afloat?If…
Google Review Pause: Review Funnel Strategy Adjustments
If you haven’t heard, Google has temporarily paused new reviews from showing up on business pages due to COVID-19. However, Google has indicated that reviews left during this time will…