Are Video Reviews the Future of Online Word of Mouth?
Customers have an immediate reaction to video when it’s used well. They’re captivated by the video reviews other customers share. Read More...
The Terrible, Horrible, No Good, Very Bad, Awful Online Reviews
A truly awful review is far more damaging because it’s foundational. It exposes the company’s character, attitude, values and beliefs. Read More...
White Label or Preferred Vendor: How To Approach Your Online Review SaaS Solution?
An Online Review SaaS solution can help you avoid a lot of headaches. Do you look for something you can white-label or go with the preferred vendor option? Read More...
Google My Business Reviews Add Photo/Video Option To Dialogue Box
As of this week, Google My Business Reviews are now also prompting users to include a photo or video in their review, right from the dialogue box. Read More...
How to Create a Competitive Advantage Using Competitor Reviews
Competitor Reviews offer insights into how to gain an advantage for your own business. Are you using this marketing channel to inform your research? Read More...
Seasonal Businesses and ORMM: How to Keep Online Reviews Coming Year Round
Seasonal Businesses have a problem. It’s their off season. What if they were able to create the kind of demand they needed to start the season confidently? Read More...
How to Fully Optimize Your Google My Business Listing
Google My Business (GMB) allows business owners to list their company online, provide key information about their company, and attract new customers.Read More...
A Deeper Dive Into Location Factors For Online Review Management and Marketing
Timothy Sweeney offers questions to consider about location factors and their impact an online review management and marketing for small business clients.Read More...
Review Management’s Low-Hanging Fruit: Getting Customer Reviews That Are Valuable AND Easy
Some online review sites make leaving a review a pain in the you know what. Others use social media integrations for valuable and easy reviews. Read More...
Open House: A Glimpse Inside Angie’s List’s Unlocked Community
The online review ecosystem has become increasingly competitive, and stalwarts like Angie’s List need to evolve if they want to remain in the conversation.Read More...