Google Changes Its Syntax for Review URLs on Mobile
Ever the changing target, Google mobile reviews URLs have changed again. But don't worry! Grade.us has a Google Review Link generating solution.Read More...
Create review request automation with Google Sheets
Eighty-four percent of companies use spreadsheets. According to Forrester, the majority of companies surveyed rely on spreadsheets as an essential part of their business. According to Axios, Google's G-Suite has more…
7 Ways to Increase Revenue Using Online Reviews
Reviews generate revenue. That's the story, right? We know negative reviews can destroy a business, but what about the opposite end of things? Can reviews really generate revenue for your…
Why You Should Post Great Reviews on Social Media
It's the neglected part of review management. Sharing online reviews on social media is something that's not as common as it should be. When asked, many marketers cite a few common…
The Value of Bad Reviews
This is crazy. Is there value in "bad reviews?" This is a very good question. Negative reviews have a negative impact on your business. So why would anyone want bad…
How teaching customers to write reviews increases revenue
Is it possible? Can you increase your revenue by teaching customers to write reviews? It sounds ridiculous. But what does the data say? A Womply study of more than 200K…
Why customers refuse to write reviews for your business
You asked for a review. Then they decided to ghost you. You went above and beyond for your customer – they told you that they were happy, and they thanked…
Be 34x more effective getting reviews by asking face-to-face
If you’ve wowed your customer, there’s a great chance you’ll get a positive review… especially if you change how you ask. Face-to-face is the way to go. Read More...
5 Steps to Neutralize Negative Reviews
It's the worst-case scenario.Several customers have just written negative reviews about your business. You've worked hard to provide them with exceptional service. It seemed like they were happy. Only they're not. They’re…
How to Fix Bad Reviews
They have a 1.5 rating. This isn't an individual review from a mean-spirited customer — these are aggregate reviews. Their poor rating isn't due to a small number of reviews…