Online Review Incentives: Smart Marketing or Asking For Trouble?
Is it so bad to offer online review incentives for great reviews? What's the harm in saying, "I'll give you a discount if you rate my business 5-stars on Google"?…
Is it so bad to offer online review incentives for great reviews? What's the harm in saying, "I'll give you a discount if you rate my business 5-stars on Google"?…
Today, Google released a fun little tool for small businesses (with a GMB listing) to auto-generate well designed signage to place outside your store. Read More...
How we display online reviews to our audience can help us get new customers, review promotion is an essential tool to make sure your business stands out.Read More...
Unhappy customers change bad reviews when you turn humiliating and embarrassing experiences around. Focus on motive. Lead with action. Own your mistakes.
You can't control what goes into review snippet keywords, but you can influence what goes into your reviews. The very same reviews Google uses to build their snippets. Here's the thing though, it's not about control. It's about consistency. Read More...
Cultivate your Better Business Bureau listing as a credibility and reputation builder. You'll earn the results you need to convert more customers. Read More...
As a restaurant owner, online reviews can boost your business or shut you down. When patrons read restaurant reviews, what criteria do you need to meet? Read More...
Want to negate the phrases of distrust that customers use in their reviews? Go through your list of objections one-by-one, creating a solution for each. Read More...
Amazon tops a 2016 list of the world's most reputable companies. Their secret? Reviews. Not just reviews, but the features included with their reviews. Read More...
A bad review can be triggering for a business owner. It hurts your soul. We asked customers what they really want. A bad review is a last resort for most. Read More...