Are online reviews still trustworthy?
Do you remember this story? This is outrageous! This customer ordered food, ate all of it, demanded that the restaurant comp the meal, and used the threat of a negative…
How to Flag Questionable Online Reviews on Google, Facebook, and Yelp
Each site has their own ToS, but as long as the questionable online review operates within the limitations of that agreement, it’s not going anywhere. Read More...
Buying a Reputation: The Pitfalls of Black Hat Review Marketing
Companies that offer overnight results are almost definitely using black hat marketing. Those overnight results can end up costing quite a bit. Read More ...
Direct From the Courthouse: Angie’s List Settles Suit Alleging It Manipulated Reviews for Profit
Small business owners expect online review sites to be impartial and honest. A class action suit against Angie's List may have broken that trust. Read More...