There are a few online review management worst practices that are silent killers, eroding conversion rates, destroying customer goodwill, eating away at your hard earned profits. This doesn't have to be your story. Read More...
These two types of reviews provide customers with data. Everything they need to make an informed decision about your business and your product. Business reviews are about identity and purpose; product and service reviews are about performance and outcomes. Read More...
If you're selling to seniors, and they're unfamiliar with technology, they need you to meet them where they are. If you're looking to attract more senior citizen reviews, it would be a good idea to start with a low-tech review request. Read More...
When it comes to online reviews, many organizations feel they can do it themselves. But many times quality online review value comes from agency assistance. Read More...
Snapchat's new Context Cards will have a huge impact on your reviews. Claim and complete your local profiles. Customers want you to paint a picture. Read More...
You know your business, product or service best. Hyperlocal paid advertising gives you the ability to customize your ad campaign around your business. Read More...
There are plenty of ways that you can encourage customers to use the right keywords in their online reviews. Keywords are still massively relevant. Read More...
It's in your best interest to mobilize local businesses in the community. The benefit? What if these local businesses were eager to send you customers? Read More...
A customer service rep has offered a canned response to a negative review. Why are customers on the receiving end of this so angry? Read More...
Authority + Urgency + Uniqueness = $$$. Build your online B2B review strategy around these three core elements, and you create an irresistible offer. Read More...