7 Ways to Bounce Back From Too Many Bad Reviews
Responding to negative reviews is the first step to handling them well, but what if you have too many bad reviews? How do you recover your reputation? Read More...
11 Review Response Templates For Negative Reviews
Negative reviews, left by unhappy customers, present serious problems for almost every business. Sometimes you need a template to help guide your response.
The Value of Bad Reviews
This is crazy. Is there value in "bad reviews?" This is a very good question. Negative reviews have a negative impact on your business. So why would anyone want bad…
5 Steps to Neutralize Negative Reviews
It's the worst-case scenario.Several customers have just written negative reviews about your business. You've worked hard to provide them with exceptional service. It seemed like they were happy. Only they're not. They’re…
How to Fix Bad Reviews
They have a 1.5 rating. This isn't an individual review from a mean-spirited customer — these are aggregate reviews. Their poor rating isn't due to a small number of reviews…
Everything You Need to Know Before Buying an Online Review Management Tool
Online reviews are very profitable. Researchers at Womply found that businesses with more than 82 reviews (overall) earn 54 percent more in annual revenue than their competitors. Here's the problem. …
How To Deal With Negative Reviews On Google
You’ve just received a negative review on Google. Or maybe, you’ve just decided to focus on improving your digital reputation and discovered some critical reviews of your business. Either way,…
6 Sites to Target: What’s Your Agency’s Online Review Strategy?
If you invest in your online reviews, that content can be used to attract new clients. Here are 6 sites to focus your Agency's Online Review strategy.
How To Get Your Unhappy Customers To Change a Bad Review
Unhappy customers change bad reviews when you turn humiliating and embarrassing experiences around. Focus on motive. Lead with action. Own your mistakes.