How to Leverage Customer Reviews for Local SEO
If you’re a business owner, you will undoubtedly understand the importance of customer reviews. Reviews tell other prospective customers what they can expect from your business - good or bad.…
Why customers refuse to write reviews for your business
You asked for a review. Then they decided to ghost you. You went above and beyond for your customer – they told you that they were happy, and they thanked…
How Your Agency Can Sell Review Management Profitably
Updated 5/19/2022Review management is the gateway to profit.You can use review management to sell various agency follow-up services -- advertising, web development, design, copywriting, marketing, etc. It's also a great…
How to 4x agency new business with online reviews
Agencies are struggling. A recent survey from CallRail found that "66% of marketing agencies said they experienced a decrease in overall revenue" due to the 2020 pandemic. Survival is a…
8 Essential Review Management Automation Tactics For Marketers
Review management can be done manually. Work smarter with these 8 review management automation tactics. They will save you time and money. Read More...
5 Steps to Neutralize Negative Reviews
It's the worst-case scenario.Several customers have just written negative reviews about your business. You've worked hard to provide them with exceptional service. It seemed like they were happy. Only they're not. They’re…
How to Fix Bad Reviews
They have a 1.5 rating. This isn't an individual review from a mean-spirited customer — these are aggregate reviews. Their poor rating isn't due to a small number of reviews…
New FTC Guidelines for Review Management and what it means for you
Updated 2/23/2022The Federal Trade Commission recently sent out updated guidelines and principles for businesses, marketers and review management platforms, such as Grade.us. We want to make sure our partners are…
8 unexpected ways to double your online reviews
Is it possible? Can your online reviews really generate 108 percent more revenue for your business? Research from Womply says yes -- "businesses with more than 9 fresh reviews (posted…
SMS Marketing Dos and Don’ts: How To Use SMS To Successfully Build Your Business
Customers love SMS marketing. Research from SMS Comparison shows SMS marketing boasts a 98% open rate; 95% of SMS messages are read and responded to within 3 minutes. Even more interesting is…